Discover 7 game-changing insights from our most recent retail study that will have your rethinking how you’re allocating your discretionary dollars.

Struggling to allocate your marketing and advertising dollars appropriately? Our Customer Emotional Quotient (CEQ), powered by the Apex Scoring System, consistently proves the strong relationship between customer engagement and brand performance. In our most recent research, we’ve uncovered seven key insights to improve how you go-to-market and enhance the customer journey. Learn how these seven insights are used by top retail brands like Costco and Target. From the obvious, like emotional attachment and loyalty, to the unexpected, like the power of employee satisfaction.

Without a doubt, these findings will reshape your understanding of what truly drives both customer engagement and revenue growth. Whether you are in the retail industry or not, you can gain competitive advantages by applying these learnings.

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